Our Team
We are dedicated to excellence and innovation in nurse triage.
Our team creates and continually updates the world’s highest quality clinical content for telephone triage, grounded in the latest medical literature, national guidelines, quality research, and user feedback—while supporting the nurse managers and medical directors who rely on it.
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Courtney Book, RN
NURSE EDITOR, ADULT
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Julia Michie Bruckner, MD, MPH, FAAP
MEDICAL EDITOR, PEDIATRICS
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Jeanine A. Feirer, RN
NURSE EDITOR, ADULT
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Megan Kice
DATA EDITOR, PEDIATRICS
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Gary D. Marks, MD
MEDICAL EDITOR, ADULT
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Kelli Massaro, RN
SENIOR NURSE EDITOR, PEDIATRICS
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Patty Maynard
CHIEF OPERATING OFFICER
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Laurie O'Bryan, RN
NURSE EDITOR, ADULT
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Amy Orzel
PROJECT MANAGER, PEDIATRICS
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Cheryl Patterson, RN
NURSE EDITOR, ADULT
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Bart Schmitt, MD, FAAP
SENIOR MEDICAL EDITOR, PEDIATRICS
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Lisa Swerczek, RN
NURSE EDITOR, PEDIATRICS
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David Thompson, MD, FACEP
SENIOR MEDICAL EDITOR, ADULT
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George Sam Wang, MD, FAAP
MEDICAL EDITOR, PEDIATRICS
Our Guidelines
Learn more about what we build together.