Give patients a safe, credible starting point for their health questions
License Schmitt-Thompson guidelines to power symptom checkers, self-triage apps, and AI-driven patient health voicebots or chatbots
Patients increasingly turn to digital tools first when they have health concerns. Symptom checkers, self-triage apps, and AI-powered health voicebots and chatbots can reduce unnecessary emergency department visits, guide patients to the right level of care, and extend the reach of your clinical programs. But these tools are only as good as the clinical content behind them. Schmitt-Thompson guidelines give your patient-facing solution a foundation that is evidence-based, continuously updated, and trusted by clinicians for more than 30 years.
We license STCC guidelines for patient-facing applications developed by health tech companies, health systems, and health plans. Whether you are building a web-based symptom checker, a mobile self-triage app, or an AI-powered bot for patient intake and after-hours guidance, our guidelines provide the structured clinical logic your application needs. Our content is available as a highly structured relational database and in PDF format, and our team will support you throughout the development process.
Generative AI opens new possibilities for patient-facing tools. Using retrieval-augmented generation (RAG) and related approaches, developers can build conversational experiences that draw directly on STCC triage content to answer symptom questions in natural language, collect patient history, and recommend appropriate next steps. STCC guidelines are a natural fit for these applications: comprehensive, well-structured, and updated annually based on current medical literature and national clinical guidelines.
Want to Build an AI Solution That Healthcare Leaders Will Trust?
Start with Protocols They Already Do Trust
Use of AI-enabled tools is growing rapidly in healthcare, particularly in clinical decision-making. But trust remains a concern. Providers are looking for technology partners that champion evidence-based clinical information. For over three decades, Schmitt-Thompson triage guidelines have been trusted by nurses, physicians, hospitals, health systems, and EMR providers.
"Our partnership with Schmitt-Thompson unites gold-standard triage protocols with AI innovation. Together we’re empowering nurses to deliver consistent, safe, and efficient guidance, improving care navigation, reducing costs, and helping patients reach the right care faster."
— Tom Van De Putte, Co-Founder/CEO, Bingli
The Opportunity: A Trusted Standard Meets Cutting-Edge AI
Capitalize On Proven Protocols
Improve patient trust and provider confidence with content that has been rigorously tested in real-world care. With hundreds of millions of triage encounters informed by our protocols, you gain a proven foundation for reliable, evidence-based patient care.
Leverage AI-Ready Content
Combine AI-ready, trusted medical content with advanced AI capabilities for a truly differentiated product. When paired with retrieval augmented generation (RAG) and generative AI, our protocols become dynamic, interactive resources—fueling real-time decision support.
Expand Your Revenue Potential
Boost your competive edge and gain new revenue streams by embedding validated clinical guidelines directly into your AI solutions. Combine trusted medical content with advanced AI capabilities for a truly differentiated product.
Example Applications for AI + Triage Protocols
These examples demonstrate how GenAI tools that integrate Schmitt-Thompson telehealth triage guidelines can positively impact tech reliability, patient care, and provider workflow.
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· Use our protocols as the clinical backbone for AI agents—voice or text—that deliver immediate, accurate triage guidance.
· Engage patients, collect symptom details, and auto-generate triage summaries for faster, more coordinated care.
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Enhance nurse triage call centers with real-time decision support to:
· Increase efficiency & reduce call times
· Standardize intake assessments
· Ensure patient safety & quality assurance
· Improve nurse satisfaction
Why License Schmitt-Thompson Protocols for AI Solutions?
By embedding Schmitt-Thompson protocols into your AI-powered product, you can:
Reduce clinical risk and improve triage consistency
Support providers with real-time, validated decision support
Build trust with clinicians and patients
Differentiate your offering in a crowded digital health market
Flexible Licensing Models
Schmitt-Thompson Clinical Content’s two licensing options are designed to empower your AI solutions with the highest standard of triage guidance. These models provide adaptability for organizations integrating AI-driven telehealth tools while maintaining cost efficiency and accessibility.
Nurse Use
Licensed under a concurrent user model, ensuring cost-effective access for healthcare professionals.
Patient-Facing Automated Encounters
Licensed under a per-encounter model, supporting scalable AI-powered triage solutions.
Let’s Build the Future of AI-Driven Triage—Together
Contact us today to explore licensing options and bring gold-standard nurse triage intelligence to your AI solution.