Navigating Difficult Telehealth Encounters: What You Say and How You Say It Matters

Patty Maynard 3/18/25 Patty Maynard 3/18/25

Navigating Difficult Telehealth Encounters: What You Say and How You Say It Matters

March 2025 (Download a PDF)

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Intranasal Epinephrine – New Anaphylaxis Treatment

Patty Maynard 11/20/24 Patty Maynard 11/20/24

Intranasal Epinephrine – New Anaphylaxis Treatment

November 2024 (Download a PDF)

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Breathe Easy: A Guide to Sorting Respiratory Infection Symptoms

Patty Maynard 9/17/24 Patty Maynard 9/17/24

Breathe Easy: A Guide to Sorting Respiratory Infection Symptoms

September 2024 (Download a PDF)

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Telephone Home Care Advice: Improve Your Skills

Patty Maynard 7/8/24 Patty Maynard 7/8/24

Telephone Home Care Advice: Improve Your Skills

July 2024 (Download a PDF)

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Tips for How to Manage Medical Specialty Triage Calls

Patty Maynard 3/7/24 Patty Maynard 3/7/24

Tips for How to Manage Medical Specialty Triage Calls

March 2024 (Download a PDF)

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Holiday Pediatric Ingestions

Patty Maynard 12/12/23 Patty Maynard 12/12/23

Holiday Pediatric Ingestions

December 2023 (Download a PDF)

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Adult Care Advice Topics

Patty Maynard 9/25/23 Patty Maynard 9/25/23

Adult Care Advice Topics

September 2023 Download a PDF

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Critical Thinking in Telehealth Triage

Patty Maynard 8/11/23 Patty Maynard 8/11/23

Critical Thinking in Telehealth Triage

August 2023 Download a PDF

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Monkeypox (Mpox) Update for Telehealth Triage

Patty Maynard 3/10/23 Patty Maynard 3/10/23

Monkeypox (Mpox) Update for Telehealth Triage

March 2023 (Download PDF)

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Winter Call Volume Surges: An Action Plan

Patty Maynard 12/19/22 Patty Maynard 12/19/22

Winter Call Volume Surges: An Action Plan

December 2022 (Download PDF)

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Triage of After-Hours Hospice Calls

Patty Maynard 9/6/22 Patty Maynard 9/6/22

Triage of After-Hours Hospice Calls

September 2022 (Download PDF)

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Formula Shortage in the US - Helping Parents

Patty Maynard 6/11/22 Patty Maynard 6/11/22

Formula Shortage in the US - Helping Parents

June 2022 Download a PDF

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Telehealth Triage of Sexual Assault

Patty Maynard 1/16/22 Patty Maynard 1/16/22

Telehealth Triage of Sexual Assault

January 2022 Download a PDF

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Pediatric Respiratory Assessment Refresh

Patty Maynard 10/19/21 Patty Maynard 10/19/21

Pediatric Respiratory Assessment Refresh

October 2021 Download a PDF

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Heat Wave Emergencies

Patty Maynard 7/1/21 Patty Maynard 7/1/21

Heat Wave Emergencies

July 2021

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COVID-19 and Influenza: What’s Different and What’s the Same

Patty Maynard 1/12/21 Patty Maynard 1/12/21

COVID-19 and Influenza: What’s Different and What’s the Same

January 2021

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COVID-19 and Influenza: Double Trouble This Winter

Patty Maynard 12/1/20 Patty Maynard 12/1/20

COVID-19 and Influenza: Double Trouble This Winter

December 2020

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Telephone Triage Nurses and Telemedicine Providers: Key Strategies for Teamwork in Office Practice</em>

Patty Maynard 10/14/20 Patty Maynard 10/14/20

Telephone Triage Nurses and Telemedicine Providers: Key Strategies for Teamwork in Office Practice

October 2020

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Telehealth Triage - Getting to Yes

Patty Maynard 9/18/20 Patty Maynard 9/18/20

Telehealth Triage - Getting to Yes

September 2020

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Providing Meaningful Feedback for the Telephone Triage Nurse</strong>

Patty Maynard 7/6/20 Patty Maynard 7/6/20

Providing Meaningful Feedback for the Telephone Triage Nurse

July 2020

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