Books
Books by our authors…
Adult Telephone Protocols, Office Version - 5th Edition 2021
By David A. Thompson, MD, FACEP
Available through the American Academy of Pediatrics and through Amazon.
Pediatric Telephone Protocols, Office Version – 17th Edition, 2021
By Barton D. Schmitt, MD, FAAP
Available through the American Academy of Pediatrics and through Amazon.
Additional Nurse Triage References for Call Centers and Practices
The Art and Science of Telephone Triage: How to practice nursing over the phone, 2012
Authors: Carol Rutenberg RN and M. Elizabeth Greenberg RN
Available through Telephone Triage Consulting, Inc.
Endorsed by the American Academy of Ambulatory Care Nursing (AAACN)
Breastfeeding Telephone Triage and Advice, 3rd Edition, 2019
Author: Maya Bunik, MD, MSPH, FABM, FAAP
Scope and Standards of Practice for Professional Telehealth Nursing Paperback, 2018
Author: American Academy of Ambulatory Care Nursing (AAACN)