Why Nurse Triage?
Nurse triage supports the delivery of consistent, efficient, quality, safe care at every care touch point.
Incorporating nurse triage content into your workflow helps telehealth triage nurses offer symptom-based assessment in phone encounters and deliver consistent health information to callers. Our protocols decreases risk by standardizing information provided in response to patient calls.
How does telehealth nurse triage benefit healthcare providers, facilities, and patients?
Our nurse triage guidelines help healthcare organizations…
Ensure parents and patients have 24/7 access to safe, evidence-based nurse advice.
Equip nurses with consistent, evidence-based answers to symptom-based questions.
Alleviate pressure on physicians and reduce burnout by effectively triaging patients.
Offer back up assistance overnight for on-call doctors.
Educational Resources
“The nurses tell me often that the Schmitt-Thompson triage guidelines teach them new concepts on a daily basis. Thank you for your expertise and attention to detail.”
— Carol F., HealthLink Nurse Manager, Colorado Springs, CO