If your end-users are:

Physicians: they rely on the office and after-hours protocols to support and standardize decision making.  Putting these content sets on Physician Portals and Mobile Devices gives them instant, convenient access and saves them having to purchase the books and/or applications separately.

Health Systems: they are pursuing enterprise systems to create a centralized, complete patient record and also standardize decision support.  The Schmitt-Thompson protocols support telephone encounters, priority based scheduling, and consistent care advice.

Consumers, Patients and Plan Members: they are seeking decision-support and advice for everyday symptoms and illnesses.  Whether such assistance is on your organization’s public website or secure Patient Portal, patient and consumers will use HouseCalls / Symptom Checker to understand when to call their provider vs. which minor symptoms can be managed safely at home.