The Schmitt-Thompson protocols are in use by more than 400 medical call centers nationally, which in turn provide After Hours coverage for tens of thousands of physicians. Use of Schmitt-Thompson leads other content sources by a ratio of more than 10 to 1. 

More than 10,000 physician offices use our Telephone Protocols in book and electronic formats for managing daytime calls.

HouseCalls / Symptom Checker has been chosen by more than 150 hospitals, health plans and practices for placement on their websites.  These guides empower parents and patients to manage self-care situations at home.  They appeal to today’s consumers, many of whom seek healthcare online prior to calling their physician.