After Care Instructions
To support the meaningful use requirement of “encounter followed by patient education/instruction”, Dr. Schmitt developed more than 200 pediatric post call instructions. After Care Instructions provide callers with an expanded version of Care Advice, i.e., what action to take and how to treat the problem at home. Most are symptom-based (such as Cough) and some are diagnosis-based (such as Asthma). The After Care Instructions can be shared with callers via email or a web portal.
Each topic is:
- Written at a 6th grade literacy level
- Customizable: can be branded to reflect your organization
- Cross-linked to the pediatric office hours and after hours triage protocols
- Searchable by keywords, ICD-9, ICD-10
Typical clients: telemedicine companies, EMR vendors, physician practices, medical call center software vendors, medical call centers that serve hospitals, health plans, or physicians, government programs.