In keeping with our mission to provide ongoing support to the call centers that use our content, STCC is pleased to present the following materials and links.  All items are either written or published by members of the Schmitt-Thompson team or have been reviewed by STCC leadership.

Articles & Research regarding telephone triage, content, documentation,
and outcomes

Clinical Update for Telephone Triage Nurses – bi-monthly newsletters

Books & Reference Materials for call centers and physician practices.

Conferences & Presentations – learning and networking opportunities.

Swine Flu Information – download Office Hours pediatric and adult swine flu protocols and parent handouts

Links to Partner Websites