CONTENT SETS
 
HouseCalls / Symptom Checker

These self-care guides are written for use by consumers: patients, parents of sick children, health plan subscribers and community members. HouseCalls / Symptom Checker is designed specifically for use on websites and patient portals. All guides are available in both English and Spanish.

The set contains:

  • 79 adult care guides
  • 95 pediatric care guides
  • 159 supplemental photographs

Each care guide is structured to include:

  • A Symptom Definition including symptoms, causes, safe return to school/work
  • Supplemental photos and images to support symptom visualization 
  • Decision Chart
  • Home Care Advice
  • References
  • Search Words

The content also includes a CSS (cascading style sheet) to support content framing.

 

Worthy of Note

In a survey of patients and parents who were given access to HouseCalls on their provider’s website:

  • 52% indicated the self care guides helped them avoid calling the doctor
  • 23% stated the guides helped them avoid referencing a book or Internet
  • 97% stated the home care advice was clear
  • 99% indicated they would use the HouseCalls content again

Typical clients:  hospital and physician practice webmasters; health plan subscriber websites; patient and consumer portal developers; healthcare website developers; medical call centers (to offload low-acuity calls).

 

 
MORE INFO
Content Samples
Click on the images below to download sample topics.
Adult Symptom Checker:
Eye, Chemical In
Eye, Chemical In
Pediatric Symptom Checker: Poison Ivy
Poison Ivy
Distributed by a subsidiary,
Self Care Decisions.