Authored by Drs. Schmitt and Thompson

Pediatric Telephone Protocols, Office Version – 13th Edition
Barton D. Schmitt, MD, FAAP
Available through the American Academy of Pediatrics, www.aap.org

Adult Telephone Protocols, Office Version  - 2nd Edition
David A. Thompson, MD, FACEP
Available through the American Academy of Pediatrics, www.aap.org

Pediatric Telephone Advice:  Guidelines for the health care provider on telephone triaging and office management of common childhood symptoms
Schmitt, Barton D  Little, Brown and Co., Boston, 279 pages, 1980.
French version 1982, Japanese 1986, Portuguese 1989.  3rd Edition 2004.

Your Child's Health: The Parents' One-Stop Reference Guide to: Symptoms,
Emergencies, Common Illnesses, Behavior Problems, and Healthy Development
Barton D. Schmitt, MD;  Available at local bookstores and through Amazon, www.amazon.com

Additional References for Call Centers and Practices

The Complete Guide: Providing Telephone Triage and Advice in a Family Practice During Office Hours and/or After Hours.
Poole, Steven R. Elk Grove Village, IL: American Academy of Pediatrics; 2004.

Drugs in Pregnancy and Lactation: A Reference Guide to Fetal and
Neonatal Risk
By Gerald G. Briggs, Roger K. Freeman, Sumner J. Yaffe, 1858 pages
Published by Lippincott Williams & Wilkins, 2008
ISBN 078177876X, 9780781778763

Physicians' Desk Reference 2011
By Thomson PDR, 3533 pages
Published by Thomson Healthcare, 2007
ISBN 97815636337803

PDR for Nonprescription Drugs, Dietary Supplements, and Herbs
By Physicians' Desk Reference (PDR), PDR Staff
Contributor PDR Staff, PDR
Published by Thomson Healthcare, 2011
ISBN 9781563637841

Wilderness Medicine
By Paul S. Auerbach
Published by Mosby, 2007, 2316 pages
ISBN 978-0-323-03228-5